Q: What is your return policy?
A: We accept returns within 7 days of receipt for eligible items that are unused and in their original condition. Please contact our customer service for instructions on how to initiate a return.
Q: Are there any items that cannot be returned?
A: Yes, custom-designed items and personalized merchandise are non-returnable unless there is a manufacturing defect or error.
Q: How will I receive my refund?
A: Refunds will be processed to the original payment method used for the purchase. Please allow 5-7 business days for the transaction to reflect in your account after we process the return.
Q: Do I need to pay for return shipping?
A: Yes, customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
Q: Can I exchange an item?
A: Exchanges are handled like returns. Please return the original item and place a new order for the item you wish to receive.
Q: What services does MH Print Studio offer?
A: At MH Print Studio, we offer a variety of printing services tailored to both businesses and individuals. Our services include custom logo creation, professional business printing, and unique merchandise to enhance your branding and personal projects.
Q: How can I place an order?
A: You can easily place an order through our website at https://mhprintstudio.com/. Simply browse our services, select what you need, and follow the prompts to complete your purchase securely.
Q: Do you offer any promotions?
A: Yes, we frequently host surprise popup sales featuring unbeatable deals. Additionally, we offer exciting mystery bags for an element of surprise and value!
Q: Can I create custom designs?
A: Absolutely! We encourage creativity, and our team is here to help you bring your vision to life with custom designs that reflect your unique style.
Q: What is your tagline?
A: Our tagline is “Shop Because You’re Worth It!” We believe every customer deserves exceptional service and quality products.
Q: What are your shipping times?
A: Our Shipping is typically 3-7 days